The Real Estate Regulatory Authority (UP-RERA) has decided to play a more active role in the mediation between builders and development authorities.

UP-RERA plans to open a microsite in its official window where the affected developers will be able to register complaints against the relevant authorities. Rera found that the most common complaints were delays in approving maps, unfinished roads or underdeveloped civilian infrastructure around communities. These procedural delays often prevent projects from being completed on time, and the burden ultimately falls on homebuyers.

In addition to resolving disputes between builders and buyers, Rera will also mediate with relevant authorities when receiving complaints from developers on the microsite. Developers often question the role of the regulatory authorities when it comes to interfering with industry or development authorities, which are primarily responsible for issuing completion certificates or developing civilian infrastructure around projects.

A platform to lodge complaints against authorities-

Rajive Kumar, the UP-RERA chairperson, said, builders often complain that the local development authority handles issues related to their project. This often hampers the overall growth of the project. In some cases, roads have not been completed, maps have not been approved and urban infrastructure in disarray. Hence, we decided to create a platform on UP-RERA’s main website, so that developers can file pending complaints of any development or industrial authority in the state. We can take over all the cases and become an intermediary between the developer and the competent authority.

At the end homebuyers had to suffer –

Manoj Gaur, the Credai national vice-president, said, at present, RERA cannot issue directives or take action on any industry or development authority. Procedural delays often become an obstacle to timely implementation of the project. We have long demanded that the development authorities comply with RERA law. This measure will partially solve the problem. Unless the RERA Act is amended to give it the power to intervene in the affairs of the competent authorities.

Several projects built in Noida and Greater Noida, but lacked proper roads access, sewer lines or electricity connections. The responsibility of the development authorities is to develop basic public services. In the absence of these services, projects remain unfinished for a long time and developers are fined. As a result, homebuyers suffer the most.

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