Credai-NCR succeeds in giving satisfaction to 90pc customers

 

New Delhi: The NCR body of the Confederation of Real Estate Developers Association of India (Credai) has successfully resolved 896 issues between a consumer and developer at the Consumer Grievance Redressal Forum (CGRF). From a total of 990 cases 90 pc of the cases are being solved in the opening year with a huge customer satisfaction.

In the AGM the forum got huge appreciation for its deeds held recently in Delhi, which was attended by record 132 developers from the North region.

The forum was set up in October last year to provide a platform to customers to resolve their cases. In first five months the body received 311 plaints, and the body solved all most all the cases.

The CGRF is conducting its program twice in a month and for better coordination five sub-chapters under the Credai-NCR were set up.